Selling by Phone
Art Sobczak is a genius; it is as simple as that – in
all the years we have operated we can count on one hand how
many "experts" are actually worth the average business
owner contacting – if you contact no other expert; contact
Art Sobczak.
He has proven established techniques in that most difficult
of areas – selling
by phone. At some stage, if your business
is to succeed, you will have to sell by phone. Not necessarily
a cold call – but you will get calls and you will have
to sell.
Art Sobczak, President of Business By Phone Inc., specializes
in one area only: working with business-to-business salespeople--both
inside and outside--designing and delivering content-rich programs
that participants begin showing results from the very next
time they get on the phone. Audiences love his "down-to-earth,"
entertaining style, and low-pressure, easy-to-use, customer
oriented ideas and techniques.
He works with thousands of sales reps each year helping them
get more businesses by phone. Art provides real world, how-to
ideas and techniques that help salespeople use the phone more
effectively to prospect, sell, and service, without morale-killing
"rejection."
Using the phone in sales is only difficult for people who
use outdated, salesy, manipulative tactics, or for those who
aren’t quite sure what to do, or aren’t confident
in their abilities. Art’s audiences always comment how
he simplifies the telesales process, making it easily adaptable
for anyone with the right attitude.
For over 20 years Art has written and published the how-to
tips newsletter, TELEPHONE SELLING REPORT, subscribed to by
over two thousand companies worldwide.
Art is a prolific producer of learning resources on selling
by phone. He authored the audio-tape training program, "Ringing
Up Sales", published by Dartnell. His video program is "Getting
Through to Buyers . . . While the Others are Screened Out."
He wrote the book, "How to Sell More,
In Less Time, With No Rejection, Using Common Sense Telephone
Techniques--Volumes 1&2," and his most recent title, "Telephone
Tips That SELL!--501 How-to Ideas and Affirmations to Help
You Get More Business By Phone."
Art’s how-to ideas and tips appear regularly in the
print and electronic media. He has written a regular column
for “Teleprofessional” magazine for 10 years, also
writes one for "Selling!" newsletter, and is frequently
quoted in "Selling Power", "Bottom Line Business", "Sales
and Marketing Management" and numerous trade publications.
He holds the popular Telesales Rep College two-day public
training seminars nationwide, and also customizes the program
for on-site, in-house delivery. Art also delivers how-to programs
on effective telesales ranging from one-hour to several days.
Clients include IBM, AT&T, Ameritech, Hewlett Packard,
Norfolk Southern, Baxter Healthcare, and other companies and
associations in virtually all business-to-business industries.
His speaking and training reputation has been built as someone
who knows what works and what doesn’t in telesales because
he’s done it (corporate telesales positions with AT&T
Long Lines and American Express), and still does it. He also
conducts extensive research to customize his programs, listening
to tapes of actual sales calls of client reps in order to learn
the language of the industry, company, and strengths and weaknesses
of sales reps and strategies.
Do
you want to sell by Phone?
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