Frequently Asked Questions
We have tried to answer some of the most popular questions regarding our products, business and this website; if you have any questions that we have not addressed then please Contact Us
We have been selling business plans online since the last century - well 1998! - and we have now provided over 90,000 pre-written business plans over the web.
We have sent Business Plans to every country in the World and our customers have been a mix of:
We remain humbled by this level of sales and happy that so many business owners have used our business plans to help with their own success - even if we may have only played a very minor part in that success!
It is completely safe to order over the internet through Paypal!
We only use Paypal to process your orders and therefore we never see any of your banking detail. Paypal would never supply your details to any merchant.
You no longer need to have a Paypal account to use Paypal and their service has full protection for buyers and sellers and is recognized as the safest service on the Internet.
You will receive your plan from firstname.lastname@example.org and / or email@example.com within the next 12 hours as specified on the page after you have ordered.
It is perfectly possible to simply replace the name of the business and its location in our business plan and have a complete business plan.
Of course we would recommend you actually read through our wording, in conjunction with the questions raised on our web page and complete the business plan that way.
We have been doing this a long time and realize that many students stopped reading after the first sentence and went and bought the plan ...
All of our business plans are updated before we send them to you by e-mail.
We want you to receive the latest information so we make sure the plan you receive is current. You will receive your plan from firstname.lastname@example.org and / or email@example.com within the next 12 hours as specified on the page after you have ordered.
We regularly receive information from banks, market research companies and the general media and we add this information to the business plans before sending them to you.
You will be aware that all of the free plans online (and most of the instant downloads to be honest!) are not up-to-date as it is simply impossible to keep them all updated all the time.
We prefer to wait until we receive an order and then make sure the customer gets the very latest information.
We only use Paypal and they would simply not allow any merchant to advertise products and then not deliver them.
Paypal would not continue to provide merchant services to us if we did not deliver on our promises!
WE ALWAYS DELIVER WITHIN 12 HOURS WITHOUT FAIL - IF YOU DO NOT RECEIVE YOUR ORDER WITHIN 12 HOURS THEN YOU NEED TO LET US KNOW SO WE CAN INVESTIGATE AND RE-SEND THE BUSINESS PLANS.
SEND AN E_MAIL TO firstname.lastname@example.org and / or email@example.com after 12 hours and we will re-send the original e-mail to you and work with you to make sure you get your business plans.
Hotmail Users and other free services
Our e-mails have attachments and some free e-mail services, particularly hotmail!, may choose not to deliver them!
If you have an alternative e-mail address, please send us an e-mail from your main Paypal e-mail address giving us alternatives and we will send multiple copies of the plan wherever you choose.
Please note that it is unlikely hotmail will not deliver the e-mail, but it can happen!
Notes on Delivery
Most digital products are now delivered via e-mail or auto-download - this way ensures that costs are greatly reduced and these savings are reflected in our low price of just $10!!
The US business plans are set in "Capital City, Stateville", as are the worldwide plans and the UK plans are set in "Capital City"
The businesses are generally owned by John (or Jane!) Smith.
Personal and local information is consistent so that you can use the replace feature in word to put in your own details.
The pages on the website go into extensive detail about the questions each business plan will answer.
If you would like details of the executive summary of any business plan, please send an e-mail to firstname.lastname@example.org and / or email@example.com - please use the name of the plan that we do and specify whether you want general, US or UK.
Our business plans are now provided in packages where we send you additional, complete, business plans. Therefore it does not really matter which of the similar sounding plans you choose as you will receive a package of plans to cover all circumstances.
We recommend that you choose one business plan only. If after using that you really think you could use more help, you can always come back and get the other one.
The key to remember is that we are kick-starting your process and you may find it easier than you think to write a business plan, once we have got your started.
We supply very low cost business plans and could not do that if we also provided a 24/7 service across the globe - it would simply be impossible. If we received calls from the thousands of people
who visit our site every day we would not be able to supply business plans at the price we do.
We also find that we can provide better and more accurate information via e-mail than over the phone - for example by providing a summary of a plan - quite clearly this would be impossible to do over the phone so that you could digest the content of a business plan - we do not want to pressurise you into buying during a phone call - that decision should be yours and yours alone.
We can only send executive summaries of business plans we advertise.
There are still people who download a few numbers off the Internet and take that to the bank, or worse to family and friends, and think that they will get funding - too often from family and friends they do get the money and lose their family and friends when they fail!
The truth is that creating the numbers is the part that most people struggle with, but the reason for that is that creating numbers after you have your wording is extremely easy - writing your business plan to match someone else's numbers is very difficult indeed!
We provide free documents and books that tell you how to use your wording to create simple, understandable, spreadsheets rather than make up a lot of numbers that would be confusing and useless to you.
Still think you can find the right numbers for your business online?
We supply 40 spreadsheets to cover all of your needs.
These excel spreadsheets are all easy-to-use and can be linked very quickly to give you all the financial information you need
If you have Microsoft Word then this shouldn't be a problem. If you don't have a copy of Microsoft Word then you can download a free Microsoft Word Viewer.
If you have Microsoft Excel then this shouldn't be a problem. If you don't have the correct software version we can send you a compatible version. If you don't have a copy of Microsoft Excel then you can download a free Microsoft Excel Viewer.
Alternatively there is a fantastic resource at Open Office. This is both an open-source application and project. It is free. The product is a multi-platform office productivity suite compatible with all major file formats such as Microsoft Word and Microsoft Excel.
No information about yourself is passed or sold onto any third parties.
We do not retain your e-mail address or place the address on a mailing list.
Great Businesses are planned that way.
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